Relevance verified: 25/04/2026
1. Introduction and Acceptance
These Terms and Conditions govern the relationship between Kingdom Casino (“Kingdom Casino”, “we”, “us”, “our”) and any person (“you”, “your”, “the player”) who accesses or uses the services available at kingdom-ukcasino.com. By registering an account, accessing the website, or placing a wager, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full, together with our Privacy Policy, Cookie Policy, and Responsible Gambling Policy, each of which forms part of the agreement between us.
If you do not agree with any part of these Terms and Conditions, you must not use our services. We reserve the right to amend these Terms and Conditions at any time. Any changes will be communicated via the website, and your continued use of the platform following such notification constitutes acceptance of the revised terms.
Kingdom Casino is operated under licence number 8048/JAZ2020-013. Our registered address for correspondence is 22 Withy Grove, Manchester M4 2BS, United Kingdom. You may contact our support team by email at [email protected] or by telephone on +44 161 850 4732.
2. Eligibility
2.1 Age Requirement
You must be at least 18 years of age to register an account and use the services offered by Kingdom Casino. We operate strict age verification procedures in accordance with our licence obligations. Any account found to belong to a person under 18 will be suspended immediately, all funds held will be frozen pending investigation, and any winnings obtained during that period may be forfeited.
We take underage gambling extremely seriously. If you are aware of a minor attempting to access gambling services, please contact us immediately at [email protected].
2.2 Jurisdiction
You are solely responsible for ensuring that online gambling is lawful in your country or jurisdiction of residence. You must not use our services if doing so would constitute a breach of applicable law in your jurisdiction. Kingdom Casino does not warrant that its services comply with the laws of any jurisdiction outside those in which it holds a valid operating licence.
2.3 One Account Per Person
Each individual is permitted to hold one account only. Duplicate accounts are strictly prohibited. If we identify that a person holds more than one account, we reserve the right to close the duplicate account(s) and retain any promotional credits or bonus winnings accrued through such accounts.
3. Account Registration and Verification
3.1 Registration
To access real-money services, you must complete the registration process in full and provide accurate, truthful, and current information. You must not register using a false identity, the identity of another person, or a fictitious name.
When registering, you will be required to provide, at minimum:
- Full legal name
- Date of birth
- Residential address
- Email address
- Contact telephone number
3.2 Know Your Customer (KYC) Verification
In compliance with anti-money laundering legislation and our licence obligations, we are required to verify the identity, age, and source of funds of our players before processing withdrawals and, in certain circumstances, before allowing continued play. Verification documents may include but are not limited to:
- A valid government-issued photo ID (passport, driving licence, or national identity card)
- Proof of address dated within the last three months (utility bill or bank statement)
- Proof of payment method (front of card or screenshot of e-wallet account)
- Source of funds documentation in cases where deposits or winnings reach certain thresholds
We may request these documents at any time. Failure to provide satisfactory documentation within a reasonable period may result in suspension of your account and withholding of withdrawal requests.
3.3 Account Security
You are responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. We recommend using a strong, unique password and enabling any additional security features offered. If you believe your account has been accessed without your authorisation, contact us immediately at [email protected] or call +44 161 850 4732.
4. Deposits and Withdrawals
4.1 Accepted Payment Methods
Kingdom Casino accepts deposits and processes withdrawals via the following methods:
- Visa
- Mastercard
- Apple Pay
- Google Pay
- Bitcoin
- Tether (USDT)
- Ethereum
The availability of payment methods may vary depending on your location and the nature of the transaction. We do not accept payments from third parties. All deposits must be made from a payment method registered in your own name.
4.2 Deposits
Deposits are typically credited to your account instantly or within a short processing period depending on the payment method selected. Minimum and maximum deposit limits apply and are displayed within the cashier section of your account. We do not charge fees on deposits, though your payment provider may apply their own charges independently.
4.3 Withdrawals
Withdrawal requests are subject to identity verification being completed in full. We aim to process withdrawal requests promptly. Processing times vary by method:
- Card withdrawals (Visa, Mastercard): typically 1 to 5 business days
- E-wallets and digital payment methods: typically within 24 hours of approval
- Cryptocurrency withdrawals: typically processed within 24 hours, subject to blockchain confirmation times
Withdrawal requests may be delayed if additional verification is required. We reserve the right to request documentation at any point prior to processing a withdrawal. Minimum withdrawal amounts apply and are stated within the cashier section.
4.4 Currency
All real-money accounts are denominated in British Pounds Sterling (GBP). If you deposit using a foreign currency or cryptocurrency, conversion rates at the time of the transaction will apply. Please note that exchange rate fluctuations may affect the value of your deposits and withdrawals.
4.5 Unclaimed Balances
Accounts that remain inactive for a period of 12 consecutive months will be classified as dormant. We will attempt to contact you at the email address registered to your account before any administrative fees are applied. In the event we are unable to make contact, an inactivity fee may be deducted on a monthly basis in accordance with applicable regulations. You may reactivate your account at any time by contacting our support team.
5. Bonuses and Promotions
5.1 General Bonus Terms
All bonuses, free spins, and promotional offers are subject to specific terms and conditions which will be detailed at the point of offer. These specific terms take precedence over these General Terms and Conditions where applicable to bonus activity.
Players are entitled to claim one welcome bonus per household, IP address, device, or payment method. Attempting to claim a welcome promotion more than once through the use of multiple accounts, VPNs, or shared payment details will result in forfeiture of the bonus and may lead to account closure.
5.2 Wagering Requirements
Unless stated otherwise, bonuses are subject to wagering requirements before any associated winnings may be withdrawn. Wagering requirements represent the number of times the bonus amount (or bonus plus deposit amount, where applicable) must be wagered before a withdrawal request can be made. The specific wagering requirement applicable to each offer will be stated in the individual promotion terms.
Not all games contribute equally towards wagering requirements. The contribution rate for each game category will be set out in the relevant promotion terms.
5.3 Bonus Expiry
Bonuses are valid for the period stated in the individual promotion terms. Any unconverted bonus funds or free spin winnings not used within the stated validity period will be forfeited automatically. We will not reinstate expired bonus funds under any circumstances.
5.4 Abuse and Fraud
We reserve the right to withhold bonus funds, cancel withdrawals, and close accounts where we have reasonable grounds to believe that a player has engaged in bonus abuse, including but not limited to: placing low-risk bets to fulfil wagering requirements, exploiting promotions through coordinated play with other accounts, or otherwise acting contrary to the spirit of a promotion.
6. Rules of Play
6.1 Game Integrity
All games available at Kingdom Casino are operated by licensed software providers and are subject to independent testing for fairness and randomness. The outcome of each game is determined by a certified Random Number Generator (RNG), ensuring that results are fair and cannot be predicted or manipulated.
6.2 Malfunctions
In the event of a game malfunction, software error, or technical failure, any bets placed during the affected period may be declared void and the relevant stakes returned. We accept no liability for losses resulting from technical faults outside our reasonable control. Where a game has paid out incorrectly due to a bug or fault, we reserve the right to correct the error and reclaim any over-payment.
6.3 Maximum Winnings
Certain games or promotions may carry a maximum winnings cap. Any amounts won in excess of the stated cap will not be paid and will be forfeited. Where a maximum winnings limit applies, this will be clearly stated within the relevant game or promotion terms.
6.4 Disconnection
If your connection to the platform is interrupted during an active game round, any in-progress bets will be resolved in accordance with the game rules and the game server record. Kingdom Casino is not responsible for disconnections caused by issues on your end, including poor internet connectivity, device failure, or third-party network disruptions.
7. Responsible Gambling
Kingdom Casino takes its social responsibility obligations seriously. We are committed to providing tools and resources to help players manage their gambling in a responsible manner.
7.1 Responsible Gambling Tools
The following tools are available to all registered players:
Deposit Limits: You may set daily, weekly, or monthly deposit limits. Once set, increases to these limits are subject to a cooling-off period before they take effect. Decreases take effect immediately.
Loss Limits: You may set a maximum loss threshold over a defined period.
Session Time Limits: You may cap the amount of time you spend on the platform in any given session. A reality check notification can also be activated to remind you of the time elapsed during play.
Self-Exclusion: If you feel that your gambling is becoming problematic, you may request self-exclusion from Kingdom Casino. During a self-exclusion period, you will be unable to access your account, and we will take reasonable steps to prevent you from opening new accounts. Self-exclusion periods can be set for a minimum of six weeks and up to five years, or indefinitely. Requests to lift a self-exclusion before the agreed period has expired will not be acted upon immediately and are subject to a minimum reflection period.
Take a Break: You may temporarily suspend your account for a period of your choosing without a full self-exclusion being required.
7.2 Support Organisations
If you are concerned about your gambling, or the gambling of someone you know, we encourage you to seek help. Support is available from:
- BeGambleAware: www.begambleaware.org
- Gambling Therapy: www.gamblingtherapy.org
These services provide free, confidential support and are independent of Kingdom Casino.
7.3 Protecting Minors
We strongly recommend that adults take steps to prevent minors from accessing gambling content. Parental control software can be used to restrict access to gambling websites. For more information, visit resources such as Gamban or the GamCare website.
8. Anti-Money Laundering
Kingdom Casino is committed to preventing money laundering and the financing of criminal activity. We operate robust anti-money laundering (AML) procedures in line with applicable legislation, including the Proceeds of Crime Act 2002 and the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017.
We reserve the right to:
- Request evidence of the source of funds deposited into your account
- Place restrictions on deposits, withdrawals, or gameplay pending investigation
- Report suspicious activity to relevant authorities without prior notice to the account holder
- Permanently close accounts where we have identified or reasonably suspect money laundering activity
Any funds identified as originating from criminal activity will be frozen and reported to the appropriate authorities. We will fully cooperate with law enforcement investigations.
9. Data Protection
Kingdom Casino processes your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Full details of how we collect, use, store, and protect your personal data are set out in our Privacy Policy at https://kingdom-ukcasino.com/privacy-policy/.
In summary, your data is used to:
- Administer your account and provide the services you have requested
- Verify your identity and comply with legal obligations
- Detect and prevent fraud and money laundering
- Communicate with you regarding your account and promotions (where you have given consent)
- Fulfil our obligations under applicable law and our licence conditions
You have the right to access the personal data we hold about you, to request its correction or deletion, and to restrict or object to certain types of processing. For data-related queries, contact us at [email protected].
10. Intellectual Property
All content on kingdom-ukcasino.com, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Kingdom Casino or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the website for personal, non-commercial purposes only.
You may not copy, reproduce, republish, upload, post, transmit, distribute, or use any content from this website without our prior written permission. Scraping, data mining, or any automated use of our website or its content is strictly prohibited.
11. Prohibited Activities
You must not use the services of Kingdom Casino for any unlawful purpose or in any manner inconsistent with these Terms and Conditions. In particular, you must not:
- Access or attempt to access accounts belonging to other players
- Use any software, script, or automated tool to gain an unfair advantage
- Engage in collusion with other players to manipulate game outcomes
- Use the platform to launder money or fund criminal activity
- Deliberately exploit technical errors or glitches
- Engage in chargebacks or payment reversals in bad faith
- Provide false or misleading information at any point
- Use a VPN or proxy to circumvent geographic restrictions
Any breach of these prohibitions may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities.
12. Liability and Disclaimers
12.1 Limitation of Liability
To the fullest extent permitted by applicable law, Kingdom Casino, its directors, employees, partners, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive losses arising from your use of the platform, including but not limited to loss of profits, loss of data, or loss of opportunity.
Our total aggregate liability to you in connection with any single incident or series of related incidents shall not exceed the total value of funds held in your account at the time the relevant loss arose.
Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited under English law.
12.2 Service Availability
We do not guarantee uninterrupted or error-free access to our platform. Scheduled or unscheduled maintenance, technical faults, and circumstances beyond our control may affect service availability. We will take reasonable steps to minimise disruption and will not be liable for losses resulting from unavailability of the service.
13. Complaints and Dispute Resolution
13.1 Internal Complaints Procedure
If you have a complaint about any aspect of your experience with Kingdom Casino, we ask that you contact our support team in the first instance:
- Email: [email protected]
- Telephone: +44 161 850 4732
- Post: 22 Withy Grove, Manchester M4 2BS, United Kingdom
Please include your account username, a clear description of the issue, and any relevant supporting documentation. We aim to acknowledge all complaints within 24 hours and to resolve them within 14 days where possible. For more complex matters, we will keep you informed of progress throughout the process.
13.2 Escalation
If you are dissatisfied with the outcome of your complaint following our internal review, you may escalate the matter to an independent Alternative Dispute Resolution (ADR) body. Details of the applicable ADR service will be provided to you upon request or at the conclusion of our internal complaints process.
13.3 Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any dispute that cannot be resolved through our complaints procedure or ADR is subject to the exclusive jurisdiction of the courts of England and Wales.
14. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
15. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and Responsible Gambling Policy, constitute the entire agreement between you and Kingdom Casino with respect to your use of the platform and supersede all prior communications, representations, or agreements.
16. Contact Us
For any questions or concerns regarding these Terms and Conditions, please do not hesitate to reach out to our team:
- Email: [email protected]
- Telephone: +44 161 850 4732
- Address: 22 Withy Grove, Manchester M4 2BS, United Kingdom
Kingdom Casino is committed to providing a safe, fair, and transparent gaming environment for all players. We thank you for taking the time to read these Terms and Conditions in full.
Kingdom Casino is operated under licence number 8048/JAZ2020-013. Gambling is for entertainment purposes only. Please gamble responsibly. For help and support, visit www.begambleaware.org or www.gamblingtherapy.org. Must be 18 or over to play.