Relevance verified: 25/04/2026
Kingdom Casino is committed to operating with full transparency in all matters relating to its legal status, regulatory compliance, and obligations to its players. This page sets out the licence details, governing regulatory framework, and key compliance policies applicable to the services provided through kingdom-ukcasino.com.
Operator Details
Kingdom Casino is operated from its registered business address at 22 Withy Grove, Manchester M4 2BS, United Kingdom. Players and regulatory bodies may direct formal correspondence to this address. For general enquiries, the operator may also be contacted by email at [email protected] or by telephone on +44 161 850 4732.
Licence Details
Kingdom Casino holds a valid gaming licence issued under licence number 8048/JAZ2020-013, granted by Antillephone N.V. under the authority of the Curaçao Gaming Control Board, which operates under the laws and regulations of the Government of Curaçao. This licence authorises the operator to provide remote gambling services, including casino games and related interactive entertainment, to eligible players in permitted jurisdictions.
The licence number 8048/JAZ2020-013 constitutes a sub-licence issued under master licence 8048/JAZ. Players who wish to verify the validity of this licence may do so by contacting the licensing authority directly or by writing to the operator at the address stated above.
Territory of Service and Age Restrictions
Kingdom Casino provides its services to adult players in jurisdictions where access to online gambling is not prohibited by applicable local law. It is the sole responsibility of the player to ensure that participation in online gambling is lawful in their jurisdiction of residence prior to registering an account or placing any wager.
Access to all gambling services offered by Kingdom Casino is strictly restricted to individuals aged 18 years or older. The operator does not knowingly permit minors to register accounts or access any gambling product. Age verification checks are conducted in accordance with the operator’s Know Your Customer (KYC) procedures, and the operator reserves the right to request documentary evidence of age at any point during a player’s use of the platform. Any account found to belong to a person under the age of 18 will be immediately closed and all funds returned in accordance with applicable rules.
Anti-Money Laundering and Know Your Customer Policy
Kingdom Casino maintains a comprehensive Anti-Money Laundering (AML) and Know Your Customer (KYC) programme in accordance with internationally recognised standards and the requirements of its licensing jurisdiction.
All players are required to complete identity verification prior to making a withdrawal or upon request by the operator. The verification process requires players to submit valid government-issued photographic identification (such as a national identity card or passport), proof of residential address (such as a utility bill or bank statement dated within the last three months), and, where applicable, documentation confirming the source of funds or source of wealth.
The operator employs ongoing transaction monitoring to detect patterns of activity that may indicate money laundering, fraud, or other financial crime. Where suspicious activity is identified, the operator is obligated to file a Suspicious Activity Report (SAR) with the relevant authorities and may suspend or terminate the relevant player account pending investigation. Player funds associated with suspected financial crime may be withheld in accordance with applicable legal obligations.
All KYC documentation submitted by players is handled securely and used solely for the purposes of identity verification, fraud prevention, and compliance with the operator’s AML obligations. The operator does not share KYC documentation with third parties except where required by law or by the terms of its licence.
Data Protection
Kingdom Casino processes personal data in accordance with applicable data protection legislation. The operator collects and processes only such personal data as is necessary for the provision of gambling services, account management, identity verification, customer support, and compliance with legal obligations.
Personal data is stored securely using industry-standard encryption and access controls. The operator does not sell personal data to third parties and does not use personal data for unsolicited commercial communications except where the player has given explicit consent. Players have the right to request access to their personal data, to request correction of inaccurate data, and to request deletion of their data in circumstances permitted by applicable law.
Players who wish to exercise their data protection rights or who have concerns regarding the processing of their personal data may contact the operator at [email protected]. Full details of the operator’s data processing practices are set out in the Privacy Policy, which is available on the website.
Responsible Gambling
Kingdom Casino recognises that gambling carries the risk of harm for some individuals and is committed to providing a safe environment in which players can make informed choices about their gambling activity.
The following responsible gambling tools are available to all registered players:
Deposit limits allow players to set a maximum amount they are permitted to deposit within a defined period (daily, weekly, or monthly). Once a limit is set, it takes effect immediately. Requests to increase a deposit limit are subject to a cooling-off period.
Loss limits allow players to define the maximum amount they are prepared to lose within a given period. Once the limit is reached, the player will be prevented from placing further wagers until the limit period resets or is adjusted in accordance with the operator’s responsible gambling procedures.
Session time limits and reality checks allow players to set a maximum duration for each gambling session and to receive periodic notifications reminding them of the time elapsed during a session.
Self-exclusion allows players to request a voluntary exclusion from all gambling services provided by the operator for a defined period or indefinitely. Players wishing to self-exclude should contact the customer support team. Self-exclusion requests are processed promptly and the operator will take reasonable technical measures to prevent the excluded player from accessing gambling services during the exclusion period.
Players who believe they may be experiencing difficulties related to gambling are encouraged to seek support from independent organisations, including:
- BeGambleAware (www.begambleaware.org) – National Gambling Helpline: 0808 8020 133 (free, 24 hours)
- GamCare (www.gamcare.org.uk)
- Gambling Therapy (www.gamblingtherapy.org)
These organisations provide free, confidential support and are entirely independent of Kingdom Casino.
Dispute Resolution
Kingdom Casino is committed to resolving player complaints fairly and in a timely manner. Players who have a complaint regarding any aspect of the service are encouraged to contact the customer support team in the first instance by email at [email protected], setting out the nature of the complaint and any relevant supporting information.
The operator will acknowledge receipt of a formal complaint and aim to provide a substantive response within a reasonable period. Where a complaint cannot be resolved at first instance, the matter will be escalated to the operator’s compliance team for review.
In the event that a player is not satisfied with the outcome of the operator’s internal complaints process, the player may refer the matter to an independent dispute resolution body. Details of the applicable Alternative Dispute Resolution (ADR) mechanism are available from the customer support team upon request.
Players may also contact the licensing authority, the Curaçao Gaming Control Board, in relation to complaints regarding the conduct of the operator that fall within the scope of the operator’s licence obligations.
Amendments to This Page
The operator reserves the right to update and amend the information contained on this page to reflect changes in regulatory requirements, licensing conditions, or operational policies. Material changes will be notified to players in accordance with the operator’s terms and conditions. Players are encouraged to review this page periodically to ensure they are aware of the current position.
This page is provided for informational purposes and does not constitute legal advice. Players with specific legal questions regarding their rights or obligations are encouraged to seek independent legal counsel.